10ZiG Reviews | 10ZiG Testimonials | We Love our Customers!

Testimonials

We love our loyal customers.

Here's what others are saying:

"I really like the ability to manage all aspects of Thin Clients from an intuitive interface that also allows remote control without the need to use a different application or interface."

Greg Houser,

Syracuse Label & Surround Printing

"Support kept at it until we get the issues corrected. I appreciated the diligence in finding a solution."

Jonathan Giles,

Allied Stone Inc

"I love the 10ZiG Manager Console!"

Jim Hawkins,

Auburn University OIT

"The issue was resolved promptly. The Tech was very knowledgeable."

Marina Zelinsky,

City of St Petersburg

"The Technical Support provided by 10ZiG is by far the best that I have ever encountered!"

Scott Gilchrist,

WCF Mutual Insurance Company

"The agent was very patient and willing to wait on the line, while we tried a couple of different things to resolve the issue."

Neil Groulx,

CYNNIX Inc

"Absolutely love 10ZiG Manager. This is the main reason we use 10ZiG."

Thomas Anthony,

Arizona Contractor License Center

"The 10ZiG Manager is very easy to use - very intuitive."

Mark Stevens,

City of Thousand Oaks- Library

"Bonnie is the best, she really knows the product!"

Sara Graves,

American Coolair Corporation

"My Technician quickly identified the problem and the steps required to resolve it, then he implemented the solution slightly faster than the initial explanation had led me to expect."

Greg Houser,

Syracuse Label & Surround Printing

"As always, the Tech Support was exemplary. Support is the whole reason we purchase your product. We love you guys!"

Thomas Anthony,

Arizona Contractor License Center

"Great customer service and extremely nice and helpful!"

Eric Von Seggern,

Chief Industries, Inc.

"Great - always a pleasure working with Support."

Matthew S Moseley,

MDx Partners LLC

"Very courteous and helpful!"

Phyllys Bilal,

Morrisette Paper

"Love the 10ZiG Manager!"

Craig Hurwitz,

Barnstable Police Department

"This is probably the best Tech support Experience I have ever had. I don't remember how long I had to wait on hold, but I would gladly wait an hour if I knew I would get support like this every time. The rep knew his stuff and genuinely wanted to help, not just with the primary issue, but also a minor secondary issue I was having..."

Lonney Scherr,

Valley City State University

"Excellent Tech - he knew his stuff. Assisted me without issues or wait. I am very appreciative."

Ramin Davarpanah,

Effortless Office

"Response was quick and professional!"

Hector Araujo,

Anheuser-Busch, InBev

"I spoke with two Technicians. They were both very courteous and helpful. I was transferred to Bonnie for my BosaNova question and she was great! She even called me back the next day to make sure everything went well."

Kathryn Wagner,

SI Jacobson Manufacturing Company

"10ZiG has continually given me excellent support. As a new user, this is very appreciated."

Jon Andrews,

TGRWA, LLC

"The 10iG Manager Software works well for our help desk to resolve user issues."

Jonathan Giles,

Allied Stone Inc

"I was beyond surprised how 10ZiG Support is fast to answer, helpful, and personable."

Nick Dacek,

Integrated Mill Systems

"My call was answered immediately. Superb Support! "

Rob Michel,

Bartlett Wealth Management

"The Windows Virtual Desktop and 10ZiG Partnership is a seamless solution for multi-session Cloud users. With the right endpoints and centralized software management, 10ZiG and Windows Virtual Desktop form a powerful combination for an exceptional Windows 10 IoT desktop experience virtualized in the Cloud."

Kam VedBrat,

Partner Group Program Manager, Windows Virtual Desktop, Microsoft

"The greatest benefits of switching to 10ZiG are convenience, simplicity, cost savings and flexibility."

John Bauman,

Clark County Family Support Division

"10ZiG devices are highly reliable. We have not had a single device fail. Our end users prefer to use a 10ZiG device to access our VDI solution. We refer 10ZiG to other organizations."

David Rose,

University Hospitals of Leicester NHS Trust

"We have never heard anything but good things regarding our 10ZiG devices. Tech Support has been great."

Kevin Zimmerman,

Conestoga Wood Specialties

"10ZiG Client devices are quiet, low-power and extremely easy to manage!"

Justin Cooper,

Chico Unified School District

"The big difference we experience with 10ZiG is the quality of their customer service and tech support. Their service compared to the service of their competitors is like day and night."

Wilmer H.,

T. Hasegawa USA Inc.

"No other vendor was able to engage with us on the level that 10ZiG did. They always responded in the shortest period of time to any issue or request, no matter the size or urgency. Other vendors struggled to respond to our needs, whereas 10ZiG persisted in ensuring that we got to the bottom of every challenge and resolved them ASAP."

Dan Harrison,

Preston City Council

"It is refreshing to have this level of service received from a Tech Vendor."

Jake Randolph,

American National Bank of Texas

"As usual, support instructions were spot-on and I was able to resolve my issue quickly!"

Eric Pennington,

Texas A&M University -Texakarna

"I absolutely love The 10ZiG Manager!! It allows us to manage our clients from anywhere. It is the best thin client manager we have ever used....PERIOD."

Thomas Anthony,

Trigon Staff Administrators

"Excellent Service, easy to maintain and cost conscious compared to other devices. We looked at Wyse and 10ZiG and ended up choosing 10ZiG despite being a long time Dell Partner."

Jose Ramos,

Kahn, Litwin, Renza & Co.

"I like your 10ZiG Manager! It's a fantastic tool. I especially like the fact that I can make changes to multiple systems at once."

Kelly Mcaughlin,

Cobalt MedPlans

"Love your 10ZiG Manager. A key buying decision for us was that the Manager is free. Keep it that way!"

Jay West,

Bohn and Dawson

"10ZiG devices are highly reliable. We have not had a single device fail. Our end users prefer to use a 10ZiG device to access our VDI solution. We would refer 10ZiG to other organizations."

David Rose,

University Hospitals of Leicester NHS Trust

"Took care of my issue very quickly and professionally, despite it being a lack of knowledge on my side. Well done!"

Joseph Turley,

"I could not have been provided better customer service unless {support} drove down and fixed it herself. Even when we figured out the problem wasn’t with 10ZiG’s hardware."

David Mackay,

Glendo Corporation

"The technician who took my call was knowledgeable, courteous and quick to help me resolve my issue. My unit needed a new image and the instructions I received were crystal clear and easy to follow. I was back up and running in no time."

Robert Seither,

OCS Logistics

"Your 10ZiG Manager is a very good free tool. It’s constantly being worked on and simple to use."

Jason Meech,

Enercon Industries

"I never would have found the image files for our very old model 5672 10ZiG units. Your Technical Support Rep was very helpful in quickly pointing me to the needed firmware resources. Thank you for providing support, even for your very old equipment."

Dean Bateman,

OCH Regional Medical Center

"We like your 10ZiG Manager very much. The task feed back and general speed of the web app are exceptional."

Eric Pennington,

Texas A&M University - Texarkana

"Our company has been using the Bosanova emulation software for nearly two decades. Bonnie, the technician with whom we have worked most often, is exceptional to communicate our issues. I am not an IT specialist yet she has always managed to resolve any hurdles that we have come across."

Julie Pilgrim,

KDL Hardware Supply

"Excellent support both times I have called in. Knowledgeable, helpful and quickly understand and resolved my issue."

Scott Farah,

Raymar Information Technology

"My technician was awesome and we have nothing but glowing reviews regarding your support."

Thomas Anthony,

Trigon Staff Administrators

"It was apparent from the first call with 10ZiG that they were knowledgeable and personable. They took an active interest in meeting our needs."

Andrew Rayfield,

Amicus Horizon

"The support we have received from 10ZiG has been exceptional. They have been very responsive to requests for new features and customization. The 10ZiG manager is very helpful with our large deployment of VDI desktops."

Barry James,

Children's Therapy Center

"10ZiG provides us with an enhanced user experience, delivers excellent value for money and has helped us to lower our carbon footprint."

Adrian Robinson,

Richmond Fellowship

"The ongoing Tech & Customer Support that we receive reinforces our customer relationship with 10ZiG. 10ZiG is our #1 choice for Zero & Thin Client devices. Other manufacturers do not show the same attention to detail and account management."

David Rose,

University Hospitals of Leicester NHS Trust

"We have had a very good working relationship with 10ZiG throughout the project."

Simon Granger,

Tokio Millenium Re Ltd.

"You exceeded my expectations."

Chris Whiting,

Krispy Kreme Doughnut Corporation

"It is now a company standard to replace desktops with a 10ZiG Thin Client."

David Kelly,

QHotels

"The technical support was fantastic."

Michael Case,

Blue Cross of Idaho

"Actually, I was very surprised how quickly someone got back to me on my issue."

Ed Smith,

Monroe Muffler Brake Inc.

"Very responsive. I was taken care of extremely quickly. Very impressed with the fast service."

Tina Jeffcott,

Computime 1 LLC

"Great product, great price and great support. It doesn’t get any better."

Brett Sutherland,

Access Financial Partners

"As always the response was prompt and resolved the issue 100 percent. Thank you!"

Denise Stoneking,

Monroe County Commissioners

"You have great Customer Service."

Sara Graves,

American Coolair Corporation

"There was nothing that could have been done better. Keep up the good work."

Jerritt Turner,

Nomad GCS Inc.

"This is by far the best support experience I have encountered when comparing with other similar vendors."

Chris Pangkerego,

Midwest Housing Equity Group

Here's what others are saying:

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